Privacy Policy & Terms of Use

Property Complex ("we", "us", "our") operates propertycomplex.com and related digital channels. We respect your privacy and handle personal information carefully, using it only to respond to your enquiries and deliver our real-estate and construction services.

By submitting a form, calling, messaging us on WhatsApp, or interacting with our advertising, you consent to the practices described on this page.

• Contact details you provide: name, phone number, WhatsApp number, email address, city, and where relevant CNIC and address for property transactions and record-keeping.
• Enquiry details: the project, property or service you are interested in, budget or investment range, purpose (buy, sell, rent, invest) and any notes you send us.
• Lead-source information: if you submit a form through a social platform such as Facebook or Instagram lead ads, we receive the details you entered on that form together with the campaign, ad and form identifiers supplied by the platform.
• Technical data: device, browser, approximate location and pages visited, collected through standard web logs and analytics.

• To contact you about the property, project or service you enquired about.
• To match you with suitable inventory and share pricing, plans and availability.
• To complete documentation, bookings, transfers and after-sales support.
• To maintain accurate customer records in our internal CRM and prevent duplicates.
• To improve our website, listings and advertising performance, and to send occasional updates about projects you have shown interest in. You may opt out at any time.

We do not sell your personal data, and we do not use it for purposes unrelated to your enquiry without your consent.

We share information only where it is necessary to serve you: with our own advisory and documentation teams, and with a developer, society or property owner when you ask us to proceed with a specific booking, purchase, sale or tenancy. We may also share data with service providers that host our website, database, messaging and email systems, and with authorities where disclosure is required by Pakistani law.

We use cookies and similar storage to keep the site working, remember your preferences and measure traffic. A notice appears on your first visit; you may accept all cookies or continue with essential cookies only. You can also clear or block cookies in your browser, though some features may then behave differently.

Enquiry and customer records are retained for as long as needed to serve you and to meet our legal, tax and record-keeping obligations. Access to our CRM is restricted to authorised staff with role-based permissions, and data is transmitted over encrypted connections. No online system is completely risk free, but we take reasonable technical and organisational measures to protect your information.

You may ask us to access, correct or delete the personal information we hold about you, or to stop contacting you. Write to contact@propertycomplex.com and we will respond as promptly as we reasonably can. Requests to delete records may be limited where we must retain documents relating to a completed transaction.

Our services are intended for adults. We do not knowingly collect information from children.

These terms govern your use of the Property Complex website and any information, listing or advisory service accessed through it. By using this site you agree to them.

• Information is indicative. Prices, plot sizes, payment plans, availability, renders and delivery timelines are provided in good faith and can change without notice. Always confirm current details with our team and the relevant developer or society before making a decision.
• No offer or investment advice. Content on this site is for information only and does not constitute a binding offer, guarantee of returns, or financial advice. Any transaction is governed by the signed documentation for that specific property.
• Your responsibilities. You agree to provide accurate information, to use the site lawfully, and not to attempt to disrupt, scrape, reverse engineer or gain unauthorised access to our systems or CRM.
• Intellectual property. The Property Complex name, logo, page designs, photography and written content are our property or licensed to us, and may not be reproduced commercially without written permission.
• Third-party links. We link to maps, social channels and partner sites for convenience; we are not responsible for their content or privacy practices.
• Liability. To the extent permitted by law, we are not liable for indirect or consequential loss arising from use of this website or reliance on information published on it.
• Governing law. These terms are governed by the laws of the Islamic Republic of Pakistan, with courts in Islamabad having jurisdiction.
• Updates. We may revise this page from time to time. The date at the top reflects the latest version.

For any privacy or terms question, or to exercise your data rights, reach us at:

• Email: contact@propertycomplex.com
• Phone: +92 310 000 0234
• WhatsApp: +92 310 000 0234
• Address: 1-H Plaza, 2nd Floor, near Green Valley Clock Tower, Spring North, Phase 7 Bahria Town, Islamabad, Pakistan